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Public access

Service dog public access skills: the checklist

A public access test is a behavior exam in real-life settings. These are the skills evaluators look for.

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Black Labrador in a yellow training vest walking indoors with its handler

The checklist

SkillWhat it looks like
Loose-leash walkingWalks beside the handler through doors, aisles and crowds without pulling.
Neutral to people and dogsDoesn't solicit attention, sniff or lunge at strangers or other dogs.
Settle on cueLies quietly under a table or chair, for 30+ minutes if needed.
Ignores foodWalks past dropped food and tempting smells.
Recovers from surprisesStartles at a loud noise, then quickly returns to work.
Waits at thresholdsDoesn't bolt through doors or out of the car.
Appropriate toiletingRelieves on cue and not during public outings.
Responds reliablyQuickly follows sit, down, stay and come, even with distractions.
QuietNo barking, whining or disruptive behavior.
Handler skillsThe handler stays calm, controls the dog and manages the environment.

How to practice

  1. 1

    Start easy

    Begin in quiet places: a parking lot, an empty hallway, a hardware store at off-peak hours.

  2. 2

    Change one thing at a time

    Add a new distraction (people, carts, noise) only when the dog is relaxed at the current level.

  3. 3

    Reward calm, not just compliance

    Pay generously for relaxed settling and focus.

  4. 4

    Keep outings short and successful

    End before the dog is tired or stressed.

  5. 5

    Get an outside evaluation

    A trainer or evaluator can see problems you can't.

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